Shipping Information

NZ wide
$9 per box NZ wide. Sorry we are currently unable to ship outside New Zealand.

Delivery method
Delivery is by courier and a signature is required, so include a physical address and please no post office boxes.

Delivery timing
For all areas, delivery is generally the next day for orders placed before 12 midday, but please allow 2-3 working days for delivery.

Same day delivery can be arranged on orders placed before 12 midday in the Auckland area, please contact us for availability and pricing in your area.

Tracking
Should you wish to track the movements of your gift box, please contact us with your order number and we can supply you with the tracking number or alternatively, we can track your order for you.

Our Guarantee
If you are not happy, we are not happy, so we will exchange or refund any unused boxes, no questions asked. Exchanges on the same priced box or an upgrades is free, but all refunds attract a $20 card cancellation fee.

If something goes wrong during your experience, please contact us, we want to know about it. We promise that together with our supply partner we will try to put it right.